Salon Management Guides

Search our video tutorials for help with common tasks within i-salon. Use the search box or tag cloud to filter results.  

Extending opening and closing times

How to change your salon opening times, for example on a Bank Holiday, in your i…

Sending a salon promotion by text

Once you have created your marketing lists, you can choose to send your message …

Sending a salon promotion by email

Once you have created your marketing list, you can send your message by text, em…

Text marketing: Salon clients with mobile numbers

If you want to use SMS text marketing to send salon promotions, you will need to…

Marketing to hair and beauty salon clients separately

How to create salon marketing lists in i-salon for only hair clients or only bea…

Marketing to lost salon clients

How to create a list of lost salon clients; clients who have not visited the sal…

Creating a list of salon clients with email addresses

Here is how to generate a list of all active salon clients with an email address…

Marketing to salon clients by department

Create a list of clients who have bought services from a specific department in …

Marketing to male and female salon clients separately

If you want to send a message from your salon to women only or men only, here is…

Saving a salon marketing search

How to save a salon marketing search in your salon software so that once you hav…

Marketing to new salon clients

How to create a marketing list of all your new salon clients using salon softwar…

Salon Software Appointment Book Overview

Take a look around the i-salon software appointment book. Here we show you our s…

Marketing to salon clients by service or product

Using this marketing search, you can create a list of clients based on specific …

i-text: Topping up your salon's credits

How to top up your salon text message credits when using i-text automatic appoin…

i-text: Changing salon text message templates

If you are using i-text automatic appointment reminders and text marketing, you …

i-text: Changing standard text message length

If you are using i-text salon automatic appointment reminders and text marketing…

Introduction to i-text

How to set up i-text, our new text marketing module within i-salon's salon softw…

Marketing to top spenders in your salon

Create a list of top-spending salon clients in i-salon so you can target them wi…

Book-Out's

At times, you will need to book team members out using your salon software, eith…

Appointment Colour Coding

The i-salon appointment diary includes a number of colour-coded dots, which may …

Discover Your Trends

Use your salon software to identify historical peaks and troughs, pinpointing po…

Measure Against Last Year

Learn how using salon software from i-salon, you can compare last year's perform…

Cut out the Dead Time

Looking at your salon's utilisation using salon software will help you to preven…

Cashing Up

Our simple step-by-step guide to cashing up using salon software from i-salon

Get a True View of Utilisation

Using salon software to monitor your team's utilisation figures and motivate the…

Collecting Client Data

Learn the importance of collecting client data using salon software, how it's do…

Backing-Up your Salon Software

It's essential to back up your salon software daily. All you'll need are some US…

Booking an Appointment

This tutorial shows you how to book an appointment using your i-salon salon soft…

The Arrival Procedure

Learn how to arrive a client in the salon software appointment book using i-salo…

Processing a Bill

Here's how to process a bill and check out your clients using salon software fro…

Amending a Bill

This video includes details on changing the team member linked to the sale, chan…

Taking Payments

How to take payments in your salon software and re-book clients for their next a…

Selling Retail Products

Using salon software to sell retail products.

Keeping track of petty cash

How to record and monitor petty cash expenditure using salon software from i-sal…

Using Salon Software Management Reports

An overview of some of the key management reports in i-salon salon software and …

Identifying Unsold Appointments

Using the unsold appointments report in your i-salon salon software to increase …

Project your income

Use your salon software to identify your projected income based on what's booked…

Target your marketing messages

Here's how to select specific groups of clients within your salon software datab…

Setting rules for collecting client data

Discover the importance of collecting accurate client data using salon software,…

Who is losing clients?

Discover which of your team members are losing clients using your salon software…

Set targets and monitor performance

Learn how to set individual targets for team members using your salon software. …

Discover which products are selling

Using your salon software to look at retail products sold within a specified dat…

Know who's buying what

Use salon software to help you understand where retail sales are strongest; are …

Which products are 'dead' stock?

Use salon software by i-salon to discover which products and brands aren't selli…

Global alert messages - 'selling retail' reminders

How to set up alert messages within your salon software, reminding team members …

Match product suggestions to services

Using salon software by i-salon to set up an automatic pop-up reminder for each …

Using security settings

The security settings within your salon software help to protect sensitive and c…

Amending appointments in your salon software diary

You may find it necessary to amend appointments in your salon software diary. Yo…

Add a new product to your salon software

When you purchase salon software from i-salon, we will set up your product datab…

Modify products in your salon software

Here's how to amend or remove retail and professional products within your i-sal…

Remove a product from i-salon

How to remove a retail or professional product from your i-salon salon & spa sof…

Add a new service to your salon software

Adding a new service record within your i-salon salon software.

Removing a service from your salon software

How to remove a service that you no longer wish to provide from your salon softw…

Modify a service using your salon software

How to make changes to a service already offered in your salon, using your salon…

Interpreting your salon software cash up report

How to intrerpret your salon software cashing up report in i-salon, looking at t…

Paying into an account

If a client would like to pay for their appointment in advance, or add funds to …

Taking a payment from a pre-paid account

Taking a payment from a pre-paid account in your salon software.

Redeeming a gift voucher in your salon software

If a client wishes to pay for their appointment using a gift voucher, here's how…

Selling a gift voucher using salon software

How to sell a salon gift voucher using your salon software.

Adding a new team member

How to add a new team member to your salon software and setting the appropriate …

Removing a team member from your salon software

How to remove a team member from your salon software appointment book and till s…

Setting up a team roster

How to set up rosters for your team members in your salon software.

Creating a list of clients per team member

How to create a list of clients for each of your team members for your salon mar…

Loading a saved marketing search

When you have previously created and saved marketing lists in i-salon software, …

Tracking salon goods movement

How to track the movement of stock in your salon using salon software.

Creating a salon purchase order

How to create a purchase order for salon stock using salon software.

Setting minimum and maximum salon stock levels

How to set minimum and maximum stock levels for retail and professional stock us…

Receiving a salon purchase order

How to load a purchase order into your salon software.

Implementing the i-salon stock control module

Stock control is a module within i-salon software which you can choose to start …

Running a salon stock take

When you are using the stock control module, we advise running regular stock tak…